If it’s not moving and there isn’t power going to it, you’ll need to replace the turntable motor.Īnd if that doesn’t make a difference, then you’ll need to replace your user control and display board with one of these. However, if the motor is not turning, we must have either a power failure in the motor or with the motor itself.įirst, test both the power coming into the motor as well as to see if it’s moving properly. The user control and display board might be faulty. If some of them still don’t work while others do, then you may want to replace your touchpad. To determine if this is truly an issue with the buttons, press each of them in turn and see if it works. If you hear no such noises, there may be a problem with one of the buttons on your control panel. Then test the turntable motor by manually operating the turntable and checking for any cracking or popping noises. To test the turntable motor: first, make sure that the power supply to which the turntable motor is connected is turned on. The touchpad might be defective, but it’s more likely the turntable motor is at fault. If there is no power to the turntable motor, then the main control board will be at fault due to a lack of electrical current and not a problem with the main control itself. First, check the incoming power to the turntable motor. However, the turntable motor is much more likely to be at fault. Occasionally, you may need to replace the tray support if you find it damaged. In case your microwave turntable is not working, it may be that the glass tray support has either been broken or stripped out.Įnsure the tray support is not damaged by gently pulling out the shaft of the drive motor. Just make sure that everything is soapy and warm prior to getting started so you can rid yourself of the particular objects causing this trouble for your microwave. Sometimes food or other particles can become stuck in a place where they are unable to be used, which contributes to this problem when it occurs.įortunately, you can easily solve this issue by taking out both the glass tray and circular turntable guide so that you are able to clean them both properly. One reason why the microwave turntable may not be turning is that obstruction could be blocking its path. If this part is worn out, you will need to replace it. Examine the glass tray for cracks, damage, or wear to determine if it is working or not. This part works together with the coupler to properly rotate the turntable. This part lies directly below the glass tray and helps keep this tray rotating as it bakes. Microwaves with roller guides may also have problems turning the turntable. If there is damage, you may need to replace it with a new connection kit or purchase an entire new tray. You need to detach the coupling of the transmission drive motor using your fingers to inspect if it has any damage at all. Three-sided couplings facilitate easy mounting and dismounting from the motor shaft on most units. The round glass trays that come with microwaves and microwave ovens are controlled by a motor-driven coupling and a roller guide. The transmission could be faulty or stripped out. Microwave turntables don’t always rotate because of the glass tray’s drive transmission problem. In this article, we discuss some problems with Ge microwaves when their turntable does not work. Final Thoughts Ge Microwave Turntable Not Turning.Turntable Motion Stopped By Obstruction.
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